I wanted to send a quick email to say thank you - Rogers Plumbing consistently provides excellent, reliable service. Last week was just another example of when we called, you responded. As a society we are always quick to voice our complaints about customer service, but often neglect to do the same when the service is great. So to you and your staff many thanks and all the best.
M. McAlonen
Hi Janet,
Just received your follow-up sales package and wanted to tell you how impressed I am. I have been in the marketing/advertising industry for over 10 years now and when I see a small company like yours doing something like that I am blown-away. Nice work!
We'll be using your team again in the future - your guys did a great job.
Cheers,
Ryan
I wanted a laundry room upgrade in my basement including a water softener and new laundry sink. Living in an older home the problem was getting the water pumped out of the basement. I called Rogers Plumbing and Heating on Monday, within 1/2 hour a representative arrived to look over my situation. I had an acceptable quote within 2 hours.The work was done by noon on Wednesday of the same week. "We Arrive on Time"“ is their motto and I must say they do exactly that.I would not hesitate to refer Rogers Plumbing and Heating to anyone
Bravo,
Maxine and Larry Sandell
Burford, On.
Just a quick note to let you know how much I appreciated working with you. I needed my toilet stack replaced and various other plumbing jobs done in my home. It took 2 plumbers 2 days to complete all the work. They arrived on time each day and worked hard to complete the job. They also did a fabulous job in cleaning up any mess that they made. It has been my experience that good trades people are hard to find but this is not the case with your team. Everyone worked with a high degree of professionalism and provided great customer service. Thank you all for a job well done. You will be the only company I call for any other plumbing work I may require.”
B. Haughton, Brantford
“ We certainly appreciated the work you did for us when we needed our main building sewer and main plumbing stack replaced in our home. Your firm was very professional and the men did a great job of cleaning up afterward and removing the old pipe and debris. We will be more than happy to recommend your firm.”
R. & S. Lehman, Brantford
We are very pleased with the excellent service we always receive from Rogers Plumbing and Heating. The Company tells you what time and day they will arrive and always arrive exactly when they say they will. In an emergency, Rogers Plumbing come out to help you out immediately. The employees who come into your home are very polite and have a good worker attitude. We plan to continue with this company as needed. We recommend this company highly.
Mr. & Mrs. B. Schlotzhauer, Brantford
We called Rogers Plumbing & Heating Friday morning to ask if they sold watersofteners and were told that they did. By noon we had an envelope of information in our mailbox. After reading the material, we called to say that we were interested and that afternoon a salesman came and saw our situation and said there would be no problem with an instalation. Because of Monday being a holiday they scheduled it for Wednesday at between 8:30 and 9:00 a.m. Two pleasant young fellows arrived at 9:00 a.m. and completed the installation by 10:15 a.m. The unit is operating as expected. We were very satisfied with the service and workmanship.
Jack & Vera Martin, Paris
Hello - I have been a satisfied customer of Rogers Plumbing for over two years. I used to do my own repairs and service but have found it way more predictable, safer and much more reliable to have Seth and Dan work in my home. They are neat, thoughtful, timely and fair with the charges and have been able to do exactly what was needed. They are "top of mind" for all sevice and improvements I require.
Dave Kennedy, Brantford
